I just moved into the area, and found Ferber’s in an online search. They were the only unit to be open before 8, so I called them. David and his crew helped me service my two vehicles after our long drive, install front license plates (VA requirement), and make sure our vehicles are good to go. Very nice and competent staff.

While trying to determine what is wrong with van. I had a loaner car to use. Did a pinpoint test. ABS control module. Cost was beyond my means. Plus van had other issues. Ferber’s isn’t good at giving you a receipt of work done on vehicle. Have to request. It should be automatically sent to email. So you can maintain a record of work done on vehicle.

I just bought a Mercedes Benz 2 weeks ago and one morning it wasn’t starting so I looked online for the best automotive service and it came up ferber’s tire and Auto service. I called and talked to Matt the service advisor he set me up to come in and take a look and see what the problem is, well after doing the diagnostic test it came up with many things that need to be done eventually but there was a few that need to be done right away. From the time I walked in the door to meet Matt and the… Read More

Matt took care of my state inspection at their other location and I was super impressed by their level of service. I received photos of my car and a detailed description of all of the upcoming maintenance items I should be planning for. Stopped in today to look at their new location in Midlothian, and was incredibly impressed! The shop is extremely well designed, and their equipment is top of the line! You can be sure that you’re in great hands at Ferbers, and It is refreshing to do busine… Read More

I called the body shop to inquire about 2 issues on my Jeep, a cowl issue and some light interior rust on a door. Ryan was easy to talk to and accommodating, inviting me to swing by so he could look at the issues. The cowl issue was easily solved and Ryan provided guidance and helped walk me through the solution where I was able to do the minor repair on my own, with no tools and no experience. The paint concern is obviously a bit more complicated but he was able to explain the process, provi… Read More

Here’s a Google review based on your positive experience: — ★★★★★ I recently had a front end alignment done at Ferber’s, and I couldn’t be more satisfied with the service. The customer service was outstanding from start to finish. They kept my appointment time promptly and charged exactly what was quoted, which I really appreciated. The staff also made some helpful suggestions for maintaining my vehicle, without any pressure to upsell. Highly recommend this shop for anyone ne… Read More

Ryan is amazing, I backed into my garage door and broke the back trim on my Ford Escape. I brought it by Ferbers to have it looked at, Ryan had it fixed for me in less than 30 minutes at no charge. Amazing service! I highly recommend them.

We came in late on a Friday with a damaged rear door. I was expecting to be pushed off til Monday as most shops would’ve done. Instead, they immediately helped us. They were friendly, empathetic, and professional from start to finish. 5 star service, staff, and support. They made me a customer for life.

Ferber’s came highly recommended and they did NOT disappoint! From the beginning they were very professional, personable, and not once did I feel like our Telluride was in bad hands. Now that we have our vehicle back, it’s like the accident never happened. Drives like a dream and looks like we just drove it off the lot. Admittedly, I hope we never need major repairs in the future, but if so we are 100% coming back.

We came in late on a Friday with a damaged rear door. I was expecting to be pushed off til Monday as most shops would’ve done. Instead, they immediately helped us. They were friendly, empathetic, and professional from start to finish. 5 star service, staff, and support. They made me a customer for life.